You record everything in one and the same program with Wismatix QMS Manager. You can access Wismatix QMS Manager anytime, everywhere as long as you have an internet connection. It’s easy to use, giving you a good overview of your quality management system and by using efficient and graphical statistics, you can pinpoint the weaknesses of your business. In this way, you efficiently improve your company processes, reduce errors, reduce waste and thus reduce company costs. This, in the end, means that customer satisfaction is strengthened, employee satisfaction increases and the company becomes more profitable.
Increased demands on businesses
A high-quality level is something most companies strive for. There are constantly increasing demands from both customers and authorities. Complying with all these requirements is a hard and time-consuming job.
You can build your quality management system in several ways
One way to build your quality management system could be to create a hard copy quality management manual that contains information about your quality management system such as processes, instructions, forms, etc. Another method is to create your quality management system on your computer using files for process documentation, instructions, word forms, etc.
Physical quality manuals – the Folder method
The folder method is today a rarely seen method of handling the company’s quality management system. The method provides a series of time-consuming and costly challenges such as providing all employees access to the system being restricted to having a physical folder available and a lot of work about updating all folders and making sure everyone is using the correct versions, etc.
Files on the computer – the File method
The file method is a very widely used method of handling the company’s quality management system.
The method is regularly updated with cloud-based file drives such as Dropbox, Onedrive, etc. These systems can ensure good access but still, require a lot of maintenance work. In addition, they may be difficult to use in practice for the employee, especially in connection with registrations. It takes too much time to first find the correct file or form and then fill it out and send it to the person in charge or save it to a specific location. This results in registrations that are not made unless it’s a very serious deviation, error or similar.
The problem of not getting all the registrations is comparable to just posting the large bills in the financial system. As a result, the system does not provide a true and fair view of how efficient your company’s quality management system is. Another great task is to extract useful statistics from your file-based quality management system, partly because the data is not complete, but also because you have to crawl all your registrations manually.
Data analysis allows for effective improvements
Analyzing data from your quality management system is alpha and omega in the pursuit of improvements which reflects on the bottom line!
An incomplete data-set coupled with a cumbersome analysis process is one of the main reasons why a quality management system ends up as a drag instead of an effective management tool. Imagine how your company’s financial statements would look if not all posts and accounts were included! The result would not give a true picture of the economy in the company. The same goes for the company’s quality management system.
If not all customer complaint, supplier errors, product errors, etc. are entered, it is not possible to get a true and fair view of the efficiency of the company. You need to know exactly where to use your resources to get the best of the improvements you initiate. When you know this, you can eliminate your mistakes, improve your customers’ satisfaction and ultimately achieve greater job satisfaction for your employees and better earnings for the owners.
Wismatix QMS Manager – Your shortcut to effective quality and environment management