Detecting internal defects and deviations is a basic parameter for optimizing the work processes of your company. Effective management and root-cause investigation mean that in the future you will be able to avoid the majority of them, reduce waste, and thus maximize your company’s profits.

This module contains the following functions:

• Easy registration of internal defects and deviations from both PC, tablet and mobile devices
• Lists of open and closed defects and deviation cases
  – both with a quick search, column customization, grouping, and detailed search. You can save your customized lists for later use
  – all lists can be exported to Excel, CSV, or XML
• Case card with defect type, order numbers, problem description, here-and-now solution, root-cause investigation, risk analysis for repetition, preventive actions, images, documents and immediate creation of improvement proposals if necessary
• Export of Excel defect/deviation report
• Assignment of responsible case manager
• Tracking the processing time of the case
• Drill-down diagrams for rapid analysis of internal defects and deviations for the effective minimization of similar cases in the future