Streamlined product lifecycle management.

Effectively manage every stage of your high-tech product’s lifecycle with Wismatix QMS’ Unit and Service Management module, covering everything from manufacturing and installation to ongoing maintenance and service. Our solution simplifies product registration, quality control, planned maintenance, and automated service scheduling, ensuring optimal product performance, minimizing downtime, and maximizing customer satisfaction.

  1. Product Registration: Easily register products with unique IDs, such as serial numbers or unit numbers, during the manufacturing phase.
  2. Final Test & Inspection: Record tests, measurements, controls, and adjustments performed during manufacturing and installation under a single ‘Final Test/Inspection’ tab.
  3. Maintenance & Service: Efficiently manage ongoing service and maintenance activities, with a user-friendly interface for listing completed services and planning future ones.
  4. Service Checklists: Create customizable checklists for tests, service, and maintenance to ensure thorough documentation and streamline service processes.
  5. Automated Service Planning: Automate service scheduling based on product type and service intervals, improving service efficiency.
  6. Repair Management: Log and manage product repairs efficiently under the ‘Repairs’ tab, keeping track of all service-related activities.
  7. Customer Product Linkage: Link products to specific customers, allowing sales teams to view product histories for better customer relationship management.
  8. Service Agreements: Easily manage service agreements for products, simplifying service contract administration.
  9. Customized Lists: Access customizable product and service lists with advanced search capabilities, column customization, and grouping.
  1. Product Registration: Easily register products with unique IDs, such as serial numbers or unit numbers, during the manufacturing phase.
  2. Final Test & Inspection: Record tests, measurements, controls, and adjustments performed during manufacturing and installation under a single ‘Final Test/Inspection’ tab.
  3. Maintenance & Service: Efficiently manage ongoing service and maintenance activities, with a user-friendly interface for listing completed services and planning future ones.
  4. Service Checklists: Create customizable checklists for tests, service, and maintenance to ensure thorough documentation and streamline service processes.
  5. Automated Service Planning: Automate service scheduling based on product type and service intervals, improving service efficiency.
  6. Repair Management: Log and manage product repairs efficiently under the ‘Repairs’ tab, keeping track of all service-related activities.
  7. Customer Product Linkage: Link products to specific customers, allowing sales teams to view product histories for better customer relationship management.
  8. Service Agreements: Easily manage service agreements for products, simplifying service contract administration.
  9. Customized Lists: Access customizable product and service lists with advanced search capabilities, column customization, and grouping.
  1. Enhanced Record-Keeping: Maintain accurate records of product registration, quality control, and service activities, ensuring compliance and accountability.
  2. Improved Product Quality: Reduce defects and errors with comprehensive testing and inspection capabilities during manufacturing.
  3. Reduced Downtime: Minimize downtime and optimize product performance through efficient ongoing service and maintenance management.
  4. Streamlined Documentation: Ensure thorough documentation of tests, services, and maintenance with automated checklists, reducing errors.
  5. Resource Optimization: Automate service planning to allocate resources efficiently, reducing service-related costs.
  6. Optimized Repair Management: Efficiently handle product repairs, minimizing operational disruptions and costs.
  7. Customer-Centric Approach: Enhance customer relationships by providing insights into product histories and improving customer service.
  8. Service Agreement Compliance: Simplify service agreement management, ensuring compliance and reducing administrative burdens.
  9. Data-Driven Decision-Making: Leverage customized data views for better analysis and informed decision-making.
Adding information about a new unit or device
Unit and Service Management module - Unit/Device list
Editing information about different Units and Devices
Lists of Units and Devices
List of Units and Devices which are planned for Maintenance
List of Completed Maintenance/Service

Summary:

In summary, the ‘Units & Service Management’ module within Wismatix QMS empowers your organization to streamline the entire lifecycle of high-tech products. From initial registration to quality control, planned maintenance, and automated service scheduling, this module enhances product performance, minimizes downtime, and fosters stronger customer relationships. Experience the benefits of efficient documentation, optimized resource allocation, and data-driven decision-making.

Get a 4-week free demo account

Wismatix QMS is an online quality management system (eQMS) available on your favorite platform through your preferred web browser.
The system is fast and easy to use on a daily basis, and you get access to a very efficient analytical tool that helps you get the most out of your registration and improvement efforts.

Wismatix QMS contains all the features you need to run your management system as efficiently as possible.

The system supports multiple standards within quality management, environment management, food safety, IT security, and medical devices, e.g.:

  • Quality management standards and regulations – ISO 9001, ISO 13485, MDSAP hereunder FDA 21 CFR Part 820
  • Environmental management standards – ISO 14001, ISO 45001
  • IT security management standards ISO 27001, FDA Title 21 CFR Part 11

Get your own hands-on experience with a FREE Demo account.
– If you’re serious about simplifying and boosting your Quality Management System, then go ahead and sign up now, no strings attached!

With a free demo account, you can get your own hands-on experience in our sandbox environment for a whole 4-week period.

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