The defect and deviations module helps you optimize internal processes.
- Register the defect/deviation -> Select the product/service, process, project or type of safety issue and type in the problem and the ‘here and now’ solution.
- Assign an employee responsible to investigate the root cause etc.
- The employee responsible type in the root cause identified, and assess whether or not there is a risk of recurrence.
- If there is a risk then the employee responsible will add and initiate an improvement proposal aimed at the supplier to minimize the risk.
- Case closed.
- The system will measure and analyze number and types of defects/deviations, and through detailed graphical drill-down analysis, you get a detailed insight in exactly where the biggest problems have been over time, and then you can use this information to further optimize your processes and minimize internal defects and deviations.